Terms of Service
520HANDSOME | Terms of Service
～ Secure Shopping × Personalized Support × Luxury with Confidence ～
Welcome to 520HANDSOME. We are committed to providing our global customers with exceptional luxury leather goods and a seamless, worry-free shopping experience. Please read the following Terms of Service carefully to understand our policies regarding shopping, delivery, returns, and customer rights.
1. Orders & Payment
• Secure Payment: We accept multiple secure payment methods, including credit cards and bank transfers. All transactions are processed with SSL encryption technology to ensure the safety of your payment information.
• Order Confirmation: Once your order is placed, you will receive a confirmation email. We will process and ship your order within 1-2 business days .
• Order Changes or Cancellations: If you need to modify or cancel your order, please contact us within 12 hours of placing it. We will do our best to accommodate your request.
💡 Peace of Mind Guarantee: You can check your order status anytime in your account, ensuring full transparency and traceability.
2. Shipping & Delivery
• Worldwide Shipping: We offer international shipping, ensuring secure and timely delivery.
• Delivery Time: Ready-to-ship items typically arrive within 5-15 business days (depending on your location).
• Customs & Import Taxes: Some regions may require import duties or taxes. We recommend checking local regulations before ordering. Our team is happy to assist with any inquiries.
💡 Hassle-Free Shipping: All orders come with a global tracking number, so you can monitor your package at any time.
3. Returns & Exchanges
We want you to be completely satisfied with your 520HANDSOME purchase. If you are not entirely happy with your order, we offer a reasonable return and exchange policy.
• Return Conditions: Items must be unused, in original condition, with all packaging (including dust bags, tags, and accessories) intact. Returns must be requested within 7 days of receiving your order.
• Non-Returnable Items: Custom-made products, engraved items, and used products are non-refundable unless there is a manufacturing defect.
• Refund Process: Once your return is approved, we will process your refund within 7 business days to your original payment method.
💡 Worry-Free Shopping: If you have any concerns about returns or exchanges, please contact us—we are here to provide the best solution for you.
4. Product Quality Guarantee
• Luxury Materials: We use only premium imported leather, including crocodile, ostrich, and calfskin. Every item undergoes rigorous quality control to meet luxury standards.
• Exquisite Craftsmanship: Our products are handcrafted by expert artisans, ensuring lasting durability and refined aesthetics.
• After-Sales Service: We offer a 1-year free repair service for any non-human-caused defects, ensuring the longevity of your luxury item.
💡 Quality Commitment: True luxury is not just about design—it’s about the finest details and exceptional craftsmanship.
5. Privacy & Security
• Personal Information Protection: We strictly comply with international data protection laws and will never sell or share your personal information with third parties.
• Secure Shopping Experience: All payment data is encrypted at the highest security level, ensuring complete safety.
• Tailored Recommendations: We only send product updates, exclusive discounts, and new arrivals if you opt in. You will never receive irrelevant advertisements from us.
💡 Exclusive Customer Care: Your privacy and security are our top priorities. Shop with total confidence at 520HANDSOME.
6. Contact Us
If you have any questions or need assistance, please reach out to us:
📩 Email Support: support@520handsome.com
💬 Live Chat: Visit our website → Click the chat icon at the bottom right
💎 520HANDSOME – Luxury is not just about quality, but also about an unparalleled service experience.